
Frequently Asked Questions
The faculty of USC’s Leadership in Enrollment Management Certificate program represent a dynamic blend of seasoned enro of backgrounds, perspectives and institutional contexts, providing participants with a broad, inclusive and forward-thinking approach to enrollment leadership.
How much experience in EM or related fields should I have prior to applying?
This program is ideal for Emerging and seasoned leaders with at least 2 years’ experience in admissions, financial aid, institutional research, enrollment management and related fields. Applicants must have a bachelor’s degree. Please reach out to us if you are unsure if this is the right program for you. We are here for your success.
I am concerned that my workload at certain times of year may make participation difficult.. How have other students balanced dynamic professional demands and this program?
We have more than a decade of experience supporting professionals with seasonal demands who may need to take breaks from time to time. Our team is here to help you manage your priorities, allowing you to pause the program when necessary and seamlessly return when you're ready—without sacrificing the program's rigor. We offer early access to modules, incorporate "reflection" weeks for deep thinking and catch-up, and provide flexibility throughout.
I am between roles. Is this program appropriate for me now?
Yes! Continuing your education and building your resume through robust professional development in Enrollment Management is an excellent way to showcase your dedication to this important work. Our program staff and faculty will support you every step of the way.
How much time should I expect to dedicate to the program each week?
Weekly topics include video content, readings, discussions, and activities. We expect you to contribute an average of 5hours working through the content and participating in discussion in the program each week.
How does the tuition compare to other professional development programs?
The 26-week certificate offers exceptional value—delivering expert instruction, practical application, and national networking at a fraction of the cost of many conferences or degree programs. While some conferences and short-term programs can cost $3,000–$4,000, and master’s degrees up to $50,000, this certificate is flexible, comprehensive, and designed for working professionals. For questions or alternative payment arrangements, please contact us.
Here’s what students say:
“The USC certificate program is an investment into growing your profession. It is serendipitous to take during the busiest time of the year because each lesson has an exact parallel theme as to what I was working on in the office. The professors and teachers are experts in the field who provide wisdom with understanding. Even with the experience of working within the field of enrollment management, I still found it beneficial to engage in the group discussions, thought-provoking readings, and each week noticed I had a new and fresh way of approaching my work. I recommend this certification program to anyone who is looking to grow in their knowledge of this field.” — Ingrid Palmisano, Certificate alum, Chief Enrollment Officer at Miami Country Day School
How have graduates of the program described the impact?
“The USC certificate program was transformational for me. Thanks to the experienced and dedicated faculty who lead the program, I went from an enrollment management novice, to a leader on our campus who has a strong understanding of the discipline of enrollment management. In addition to the support of the faculty, being in a program with colleagues from both sides of the desk allowed for well-rounded, and comprehensive discussions that were always mutually beneficial. I’m in a better position to give students at St. Francis College the opportunity to dream, serve and achieve because of my engagement in this program.” — Robert Oliva, Certificate alum, Vice President of Enrollment Management & Community Relations at St. Francis College
Beyond the academic content, what are some benefits of the program?
“The USC Leadership in Enrollment Management certificate program offered me space to reflect and connect with others about our daily work. This experience was invaluable in gaining perspective, building confidence and making connections with some down-to-earth and super bright people.” — Tom Hoener, Certificate alum, Associate Vice President for Enrollment Management at California Lutheran University