With a focus on key elements of institutional narrative, this third BALAD webinar in our series examined how institutions can communicate about their work clearly, confidently, and strategically in moments of heightened scrutiny. Participants considered how messaging choices shape understanding, trust, and legitimacy among internal and external audiences — with a focus on key concepts, terms, and definitions. Hosted and moderated by legal experts and representatives from EducationCounsel and the Pullias Center.